Privacy Policy

This Privacy Policy (Version: DSGVO 1.0 dated 15.05.2018) was created by:
German Data Protection Law Office - Munich – www.deutsche-datenschutzkanzlei.de

Data protection
We, MINOX GmbH, are responsible for this website and as a provider of a teleservice are obliged to inform you at the start of your visit to our website about the nature, scope and purpose of the collection and use of your personal data, and to do so in a precise, transparent, understandable and easily accessible form. This advisory content must be available to you at all times. We are therefore obliged to inform you about what personal data is collected or used. Personal data refers to all information relating to an identified or identifiable natural person.

The security of your data is very important to us, as is our compliance with data protection regulations. The collection, processing and use of personal data are subject to the provisions of the current European and national laws.

In this privacy policy we would like to explain how we handle your personal data and provide our contact details:

MINOX GmbH
Optische und Feinmechanische Werke
Walter-Zapp-Str. 4
D-35578 Wetzlar
Commerical Register No.: HRB 1923
Managing Director: Dr. Andrè Vollmerhaus
Tel.: +49 6441 9170
Email: info@minox.com

Our data protection officer
You can contact our data protection officer with any questions you may have as follows:

Sven Lenz
Deutsche Datenschutzkanzlei – Datenschutzkanzlei Lenz GmbH & Co. KG
Bahnhofstraße 50
D-87435 Kempten
Email: lenz@deutsche-datenschutzkanzlei.de

  • A.    General

    For reasons of simplicity, references to persons in our privacy policy are not gender-specific. Corresponding terms apply to both genders according to equal treatment.

    For definitions of terms such "personal data" or the "processing", reference should be made to Article 4 of the EU General Data Protection Regulation (GDPR).

    The personal data of users processed within the framework of this website includes customer contact details (e.g. names and addresses of customers), contract details (e.g. services used, names of contact persons, payment details), usage data (e.g. websites visited from our website, interest in our products), and content data (e.g. data entered into a contact form).

    The term "user" here refers to all categories of persons affected by our data processing. This includes our business partners, customers, interested parties and other visitors to our website.

    Any data subject may contact our data protection officer at any time with any questions or suggestions concerning data protection.

  • B.    Specifics

    Data protection
    We guarantee that we will only collect, process, store and use your data for processing your inquiries, as well as for internal purposes and to provide services that you request or to provide content.

    Data processing bases
    We only process user data in accordance with the current data protection regulations. User data will only be processed if the following legal bases exist:

    • for the provision of our contractual services (e.g. processing of orders) and online services.
    • if processing is required by law
    • if you have provided consent
    • on the basis of our legitimate interests (i.e. for analysis, optimisation, business operation and security of our website pursuant to Art. 6 para. 1 letter f. GDPR, in particular for measurement of our reach, creation of profiles for advertising and marketing purposes, collection of access data, and the use of third-party services)

    Please note the aforementioned legal bases are regulated in the GDPR as follows:

    Consent Art. 6 para. 1 letter a. and Art. 7 GDPR
    Processing to deliver our services and fulfil contractual obligations Art. 6 para. 1 letter b. GDPR
    Processing to fulfil our legal obligations Art. 6 para. 1 letter c. GDPR
    Processing to protect of our legitimate interests Art. 6 para. 1 letter f. GDPR

    Data transfers to third parties
    We would like to point out that due to the use of Google Analytics, data transfer occurs when you use our website.

    Data transfers to a third country or international organisation
    Third party countries are defined as countries in which the GDPR is not directly applicable law. This basically includes all countries outside the EU or European Economic Area.

    Where the transfer of data to a third country or international organisation occurs, it must be ensured that the appropriate/adequate guarantees are in place and that you have enforceable rights and valid legal recourse.

    A copy of the appropriate guarantees can be found at the following links:

    Storage period of your personal data
    We adhere to the principles of data minimisation and data avoidance. This means that we store your data provided to us only for as long as is necessary to fulfil the aforementioned purposes or as required under the terms of the statutory data retention periods. If the purpose of storage ceases to apply or the relevant statutory retention deadline expires, your data will be blocked or deleted on a routine basis, in accordance with the current legal regulations.

    We have created an internal concept to ensure this procedure.

    Contact
    If you contact us via email or telephone, you hereby agree to electronic communication. When you contact us, personal data is collected. The information you provide will be stored solely for the purpose of processing your request and for any follow-up enquiries.

    Please note the legal bases for the aforementioned is as follows:

    Processing to deliver our services and fulfil contractual obligations Art. 6 para. 1 letter b. GDPR
    Processing to protect of our legitimate interests Art. 6 para. 1 letter f. GDPR

    We use software to manage customer data (CRM system or comparable software) based on our legitimate interests (efficient, fast processing of customer enquires).

    We would like to point out that emails can be read or altered without authorisation or detection on the transmission path. Furthermore, we would also like to point out that we use software for filtering unwanted emails (spam filter). The spam filter may divert your emails to the spam folder if they have been erroneously identified as spam due to certain characteristics.

    What are your rights?
    a)    Right to information
    You have the right to obtain information about the data stored on your person free of charge. Upon request, we will inform you in writing regarding what personal data we have stored, in accordance with current legal regulations. This also includes the source and recipients of your data, as well as the purpose of processing the data.

    b)    Right to correction
    You have the right to demand that data on your person stored by us be corrected in the event it is inaccurate. You can also request the restriction of the processing of your personal data, e.g. while challenging the accuracy of your personal data.

    c)    Right to blocking
    Furthermore, you can have your data blocked. In order to ensure that your data is blocked at all times, this data must be kept in a lock file for monitoring purposes.

    d)    Right to deletion
    You can also demand the deletion of your personal data, provided there is no legal obligation for the data to be stored. In the event that such an obligation applies, we will restrict the processing of your data upon request. Once the relevant legal requirements have been met, we will delete your personal data without any further requests from you to do so.

    e)    Right to data portability
    You have the right to demand that we provide the data on your person transmitted to us in a format that can be transferred to another location.

    f)    Right to make a complaint to a regulatory authority
    You are entitled to file a complaint with one of the data protection regulatory authorities.

    Der Hessische Datenschutzbeauftragte
    Postfach 3163
    65021 Wiesbaden
    Tel.: +49 611 1408 0
    Fax: +49 611 1408 611
    Email: Poststelle@datenschutz.hessen.de

    g)    Right to object
    You have the right to object any further use of your data for internal purposes at any time. For this, sending an email to info@minox.com stating your right to object should suffice. However, such revocation does not affect the legality of the processing operations carried out by us prior to objection. The data processing with respect to all other legal bases, such as for contract initiation (see above) also remain unaffected.

    Protection of your personal data
    We implement contractual, organisational and technical security measures, using the latest technology, to ensure that the requirements under data protection laws are met and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorised parties.

    The security measures include the encrypted transfer of data between your browser and our server. To ensure this, we use a 128-bit SSL (AES 128) encryption technique. This includes your IP address.

    Your personal data is protected with regard to the following points (excerpt):
    a)    Protection of the confidentiality of your personal data To protect the confidentiality of your personal data stored with us, we have taken various measures to monitor and control access.

    b)    Protection of the integrity of your personal data
    To protect the integrity of your personal data stored with us, we have taken various measures to control transfers and input.

    c)    Protection of the availability of your personal data
    To protect the availability of your personal data, we have taken various measures to monitor order and availability.

    The security measures that are currently in place are upgraded in accordance with technological progress. Despite these precautions, due to the insecure nature of the internet, we cannot guarantee the security of your data transmission to our website. Therefore, any transfer of data from you to our website is undertaken at your own risk.

    Protection of minors
    Persons under the age of 16 may not submit any personal data to us without the prior consent of their parent or legal guardian. Persons who are under the age of 16 may therefore only provide us with personal data with the express prior consent of their parent or legal guardian, or when they turn 16 or older. This data will be processed in accordance with this privacy policy.

    Cookies
    We use cookies. Cookies are small text files that are stored locally in the cache of your internet browser. Cookies allow the internet browser to be recognised. The files are used to help the browser navigate through the website and to enable the full use of all functions.

    Our website uses: browser cookies

    Control of cookies by the user
    Browser cookies: All browsers can be configured so that cookies are only accepted upon request. Settings can also be configured so that cookies are only accepted for websites that you are currently visiting. All browsers offer functions that allow the cookies to be deleted selectively. The cookies function can be disabled. However, this may restrict access to some user-friendly features of our website.

    Use of first-party cookies (Google Analytics cookies)
    Data collection by Google Analytics cookies:

    • Unique users – Google Analytics cookies gather and group your data. All activities conducted during a visit are collected. The use of Google Analytics cookies allows a distinction to be made between users and unique users.
    • User activities – Google Analytics cookies also store data about the start and end times of a visit to the website as well as the pages you have visited. When the browser is closed or the user is idle for a long period (usually 30 minutes), the user session is ended and the cookies record that the visit has ended. In addition, the date and time of the first visit is recorded. The total number of visits per unique user is also recorded. External link: https://www.google.com/analytics/terms/gb.html.

    You can prevent Google from collecting the data generated by the cookies and through the use of this website (incl. your IP address), as well as from processing such data, by downloading and installing the browser plug-in on the following website: https://tools.google.com/dlpage/gaoptout?hl=en.

    Further information can be found under the section "Web analytics service: Google Analytics/Universal Analytics".

    Lifespan of cookies used
    Cookies are managed by the web server of our website. This website uses: persistent cookies (long-term browser recognition)
    Lifespan: 26 months

    Deactivating or deleting cookies (opt-out)
    Every web browser offers the option to restrict or delete cookies. Further information can be found on the following websites:

    Web analytics services: Google Analytics/Universal Analytics
    We use Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies, text files that are stored on your computer and that allow the use of the website to be analysed. The information generated by the cookies regarding the use of this website is usually transmitted to a Google server in the USA and stored there. Data transmitted is therefore to a third country. In such cases, it shall be ensured that the appropriate/adequate guarantees are in place and that you have enforceable rights and valid legal recourse.

    A copy of these appropriate guarantees can be found at the following websites:

    However, if IP anonymisation is activated on our website, your IP address will be shortened beforehand by Google within the member states of the European Union or in other signatory states of the European Economic Area.

    Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on our behalf in order to evaluate the use of the website, compile reports on the activities of the website, and provide us with other services relating to the use of the website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by applying the relevant settings in your browser. Please note, however, that you may not be able to access all the functions of this website if you do so.

    Please note that this website uses Google Analytics with the IP anonymiser feature and, therefore, IP addresses are only processed in their shortened form, in order to ensure that the data cannot lead to the identification of an individual.

    We also use Google Analytics reports to record demographics and interests.

    The data sent by us and linked to cookies, user IDs (e.g. usernames) and advertising IDs is automatically deleted after 26 months. Data for which the retention period has expired is automatically deleted once a month. More information on the Terms of Use and Privacy Policy can be found at https://www.google.com/analytics/terms/gb.html or at https://policies.google.com/?hl=en

    You can also prevent Google from collecting the data generated by the cookies and relating to the use of the website (incl. your IP address), as well as from processing this data, by downloading and installing the browser plug-in at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

    As an alternative to the browser plug-in or for browsers on mobile devices, the following link allows you to set an opt-out cookie that will prevent further collection of data by Google Analytics on this website (this opt-out cookie only works in this browser and only for this domain; delete the cookies in this browser and click the link again).

    Use of Google Maps
    We use Google Maps to display maps and provide directions to locations. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By using this website, you hereby agree that the data you enter (including your IP address) is automatically collected, processed, and used by Google, its representatives or third parties. The Terms of Use for Google Maps can be found at the following link: https://policies.google.com/terms?hl=en

    Full details on transparency, options and privacy policy can be found in the Google.de Privacy Center: https://policies.google.com/privacy?hl=en&gl=en

    Social networks
    In addition to this online offering, we maintain a presence in various social media, which you can access via corresponding buttons on our website. Should you click on one of these buttons, your personal data may be transmitted to the provider of the social media network. It is possible not only that the data you enter specifically in this social medium will be stored but that further information will also be processed by the provider of the social media network.

    Furthermore, the provider of the social media network may process the most important data relating to the computer system you use to access its site, for example your IP address, the processor type used and the browser version along with any plug-ins.

    Should you click on such a button while you are logged into the respective social media network through your personal user account, that network may assign the visit to that account.

    The purpose and scope of data collection by the respective medium and of the further processing of your data by it can be found, together with your rights in this regard, in the respective provisions of the company responsible, e.g. at:

    Please note that our website contains further links to external websites not controlled by us and that we have no influence on the processing of data on those websites.

    Newsletter
    When you sign up for our newsletter, personal data will be collected. This data will be used by us for our own advertising purposes in the form of the newsletter we send you, provided that you have expressly consented as follows: "Yes, I would like to subscribe to the newsletter. I accept the privacy policy."

    You can unsubscribe from the newsletter at any time via the provided link in the newsletter or by sending us an email to info@minox.com. After you unsubscribe, your email address will be deleted immediately from our newsletter mailing list and placed in a lock file to ensure cancellation.

    User behaviour data for newsletter tracking is collected anonymised. This includes the following anonymised data: recipients, recipients minus bounces, recipients in queue, recipients skipped, unique unsubscribe rate, unique unsubscribes, bounce rate, bounces (including hard and soft bounces), unique open rate, unique opens, open rate, opens, unique click-through rate, unique clicks, click-through rate, clicks, effective unique click-through rate, audience segmentation clicks.

    Newsletter tracking: Newsletter tracking (also called web beacons or tracking pixels) is used if you have given your express prior consent. When the newsletter is dispatched, the external server can then record certain data related to the recipient, such as the time and date the newsletter is retrieved, the IP address or details regarding the email program (client) used. The name of the image file is personalised for each email recipient by appending a unique ID. The mailing sender remembers which email address belongs to which ID and can thus determine which newsletter recipient has just opened the email when the image is retrieved.

    Transfer of personal data for order processing
    The personal data collected by us will be passed on to the shipping company entrusted with the delivery of the order, insofar as is necessary for the delivery of the goods. In the course of processing payments, we pass on payment details to the appointed bank.

    For payment via PayPal, credit card via PayPal, direct debit via PayPal or - where offered - "purchase on account" via PayPal, we pass on the payment details during the  payment process to the PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"). PayPal reserves the right to conduct a credit check for the payment methods of credit card via PayPal, direct debit via PayPal or – where offered – "purchase on account". The result of the credit check in relation to the statistical probability of default is used by PayPal for the purpose of deciding whether to grant the payment method concerned. The credit information may contain probability values (score values). Insofar as score values are included in the credit rating result, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of score values includes address details, among other things. For more information on data protection, including the credit reference agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/va/webapps/mpp/ua/privacy-full.

    Changes to our privacy policy
    We reserve the right to change this privacy policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the privacy policy, for example when introducing new services. Your next visit will then be subject to the new privacy policy.

    Trademark protection
    Any brand or trademark mentioned here is the property of the respective company. Brands and names are mentioned purely for information purposes.

  • C.    Special provisions for Russia
    For users domiciled in the Russian Federation the following applies:

    The aforementioned services of our website are not intended for citizens of the Russian Federation who are resident in Russia.

    If you are a Russian citizen domiciled in Russia, you are hereby expressly informed that any personal data that you provide to us through this website is your sole responsibility and at your own risk. You further agree that you will not hold us responsible for any failure to comply with the laws of the Russian Federation.